Support

Answers to common questions and ways to reach the AL-MED team.

Email us

We reply within one working day.

support@almed.academy

Classroom announcements

Platform updates are posted in the announcements chat.

Open chat

Getting started

Pick a subject, open a module and start the first lesson.

Explore subjects
Is my progress saved?

Quiz attempts, completed lessons, bookmarks and session requests are saved on your device right away, and to your AL-MED account when you are signed in.

Why do some buttons say “Coming soon”?

This build implements the screens from the AL-MED design. Controls that need services not yet connected (calls, uploads, video playback, labs) are marked honestly instead of pretending to work.

Can I become a teacher?

Turn on “Request teacher access” on the Teachers page to preview the classroom tools: modules, calendar and the lesson builder.

Is the content real?

Subjects, modules, teachers and conversations are illustrative sample data for the second version of the platform.